This Privacy Policy describes how Zynaxie.shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Device Information
Examples of Personal Information collected:
- Web browser version
- IP address
- Time zone
- Cookie information
- Sites or products you view
- Search terms
- Interaction with the Site
Purpose of collection:
- To accurately load the Site for you
- To perform analytics on Site usage to optimize our Site
Source of collection:
- Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose:
- Shared with our WooCommerce processor and other service providers as necessary
Order Information
Examples of Personal Information collected:
- Name
- Billing address
- Shipping address
- Payment information (including credit card numbers, payment methods such as PayPal)
- Email address
- Phone number
Purpose of collection:
- To provide products or services
- To process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations
- To communicate with you
- To screen orders for potential risk or fraud
- To provide information or advertising relating to our products or services in line with your preferences
Source of collection:
- Directly collected from you
Disclosure for a business purpose:
- Shared with our processors like PayPal and Stripe
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site.
- Information about your use of the Site, your purchases, and your interaction with our ads may be shared with our advertising partners.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfilling your order, and keeping you updated on new products, services, and offers.
Lawful Basis
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under various lawful bases including your consent, performance of the contract, compliance with legal obligations, protection of your vital interests, public interest tasks, and our legitimate interests.
Retention
We retain your Personal Information for our records unless and until you ask us to erase this information.
Your Rights
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it, to have it corrected or erased, and to restrict or object to our processing of your Personal Information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different types of cookies to improve your browsing experience, personalize content, and analyze website usage.
Changes
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Information
For any questions or order inquiries, please contact our customer service department:
- Email: support@zynaxie.shop
- Phone: +447387775478
Thank you for shopping with Zynaxie.shop