Accepted Payment Methods
We accept payments through the following credit and debit cards Via Stripe:
- MasterCard
- Visa
- Discover
Additionally, we accept payments via:
- PayPal
Security of Transactions
We prioritize the security of your transactions. Our payment pages are encrypted using SSL (Secure Socket Layer) certificates, ensuring the utmost safety of your payment information throughout every transaction.
- Encrypted Transactions: All payment details are transmitted securely and encrypted to ensure the protection of your sensitive information.
- Data Privacy: We do not receive, record, or store any of your banking information. All credit card information is stored exclusively in the databases of our payment processors, such as Stripe and PayPal, and not on our servers.
Order Confirmation
If your card transaction is approved, the amount will be reserved immediately, and an order confirmation email will be sent to your email address. This confirmation will include all details of your purchase. Please retain this email for your records.
Pricing and Currency
- Displayed Prices: The final price of the goods, including all taxes and fees, is displayed on the checkout page. However, the price shown does not include any relevant import fees or duties imposed by your local customs.
- International Shipping Costs and Taxes: The prices displayed on our website include international shipping costs and taxes. However, product prices may vary slightly for consumers from different countries due to Value Added Tax (VAT) considerations.
- Import Fees: Depending on your shipping address, you may be required to pay import fees and customs charges. These are not included in the product price displayed on our website.
- Currency Conversion: If your card’s currency differs from our online store’s currency, you will be charged the equivalent amount based on current cross rates. There are no hidden or additional costs imposed by us, but your bank may apply conversion rates for outgoing payments and international transfers.
Payment Process
- Choosing Items: Select the items you wish to purchase and add them to your shopping cart.
- Reviewing Cart: Ensure your cart contains the correct items before proceeding.
- Providing Information: Complete the necessary fields for delivery purposes.
- Payment Method: Choose your preferred payment method, enter payment details, and confirm the purchase.
Upon completion, you’ll receive an automated email confirming your order. Please check your spam or junk folder if you do not see this email in your inbox. If you still cannot find it, kindly contact our support team for assistance.
Refunds and Returns
- Refund Process: In the event of a return, refunds will be processed using the original payment method.
- Return Policy: Please refer to our Return Policy for detailed information on returning products.
Compliance with Laws
Users are responsible for complying with all applicable laws and regulations regarding the use of our payment services.
Contact Information
For any questions or concerns regarding your payment, please contact us at:
- Email: support@zynaxie.shop
- Phone: +447387775478
- Address: 5 Clerkenwell Rd, London EC1M 5PE, United Kingdom
Thank you for shopping with us! Your security and satisfaction are our top priorities.